Please read these terms carefully before using our services or purchasing our products.
• ACCELEVOX FZ LLC (Trade License No. 45004176) is a registered Free Zone company in Ras Al Khaimah, UAE.
• Registered Address: FDBC0984, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE.
• These Terms govern all sales of mobile phone parts, components, and related services ("Products").
• By placing an order, Buyer agrees to be bound by these Terms.
• Orders are binding only after written confirmation from ACCELEVOX.
• Prices are quoted in USD/AED and subject to change without notice until order confirmation.
• Standard MOQ: 10 units per SKU (exceptions may apply).
• Bulk discounts available for orders exceeding 50 units.
• Payment Methods: Bank Transfer (SWIFT), PayPal, Escrow, Cryptocurrency (BTC/USDT).
• Full payment required before shipment, unless credit terms are approved in writing.
• For first-time buyers: 100% advance payment mandatory.
• Standard carriers: DHL, FedEx, Aramex.
• Delivery Times:
• UAE: 1–2 business days
• GCC: 3–5 days
• International: 5–10 days (excluding customs delays).
• Buyer is responsible for all import taxes, duties, and clearance fees.
• ACCELEVOX will provide commercial invoices but does not cover customs-related delays.
• Title and risk of loss pass to Buyer upon delivery to the carrier.
• Refurbished Parts: 6 months (from invoice date).
• Used Parts: 3 months.
• New/OEM Parts: 1 year.
Warranty voids if:
• Product is tampered with or repaired by unauthorized parties.
• Physical/liquid damage is present.
• Original packaging or seals are broken.
• Returns must be requested within 14 days of delivery.
• Buyer must provide:
• Video/picture proof of defects.
• Original invoice and packaging.
• Return shipping costs are borne by the Buyer unless the return is due to ACCELEVOX's error.
If you have any questions about these Terms & Conditions, please contact our support team.