Your privacy is important to us. Learn how we collect, use, and protect your personal information.
ACCELEVOX FZ LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.accelevox.com or engage with us as a wholesale buyer.
By accessing our website or providing your information, you agree to the terms of this Privacy Policy.
We may collect the following information when you interact with us:
• Contact Details: Name, email address, phone number, business name, and shipping/billing address.
• Business Information: Company registration details, tax ID, and trade license (for wholesale verification).
• Order Details: Purchase history, product preferences, and payment records.
• Technical Data: IP address, browser type, device information, and cookies (see Section 5).
• Directly From You: When you place an order, contact customer support, or subscribe to our newsletter.
• Automatically: Via cookies and analytics tools when you browse our website.
• From Third Parties: Payment processors (e.g., PayPal) and logistics partners (e.g., DHL).
We use your data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Process wholesale orders and payments | Contractual necessity |
| Verify business credentials (for B2B buyers) | Legal obligation |
| Provide customer support | Legitimate interest |
| Send marketing emails (with consent) | Consent |
| Improve website functionality | Legitimate interest |
| Comply with UAE laws (e.g., anti-fraud) | Legal obligation |
We do not sell your personal data.
However, we may share it with:
• Payment Processors: PayPal, banks (for transaction processing).
• Logistics Partners: DHL, FedEx (for order delivery).
• IT & Security Providers: Website hosting, cybersecurity firms.
We may disclose data if required by:
• UAE government authorities (e.g., for tax or customs clearance).
• Court orders or legal proceedings.
• Data may be transferred outside the UAE (e.g., for payment processing).
• We ensure all transfers comply with UAE data protection laws.
| Cookie Type | Purpose |
|---|---|
| Essential | Website functionality (e.g., login, cart) |
| Analytics | Google Analytics (to track visitor behavior) |
| Marketing | Facebook Pixel (for targeted ads) |
• You can disable cookies via your browser settings (may affect website functionality).
We implement robust measures to protect your data:
• Encryption: SSL certificates for secure transactions.
• Access Controls: Limited to authorized personnel.
• Regular Audits: To prevent breaches.
You have the right to:
1. Access your personal data.
2. Correct inaccurate information.
3. Delete data (unless required for legal compliance).
4. Opt out of marketing emails (via unsubscribe link).
To exercise these rights, contact:
📧 Email: privacy@accelevox.com
We retain your data only as long as necessary:
• Order Records: 5 years (for tax compliance).
• Marketing Data: Until you unsubscribe.
We may update this Privacy Policy periodically. Changes will be posted on our website with a revised "Last Updated" date.
For privacy-related inquiries:
FDBC0984, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE
+971 XXX XXX XXX